1.How Should I Customize DIY Umbrella Online?
1) Click "Choose Files", Upload Your Picture, Design or Logo Online;
2) Choose Order Quantity;
3) Add Products to Your Shopping Cart and Submit The Order.
Note: If you would like to customize a few pieces of products with different pictures or designs, please repeat the above operation.
2.What‘s the size and formats of files allowed to submit online?
Maximum 2M. Any formats are available, include PNG, JPG, JPEG, AI, PDF, PSD, etc.
3.If the files i submitted is low-quality, can you help me to improve it?
Yes, of course. After received your order, Our design teams will review and improve the files you submitted , to make sure the printing effect is perfect. We don't change the original file of customers, but optimize the low-quality pictures or files.
4.What is your printing method?
We print your picture, design or logo by 3D digital technology; The printing effect will be based on the file you submitted.
5.Are orders i place on septrainbowshop.com secure?
Yes, Please be assured that your orders are with secure. We use SECURE SOCKET LAYERS, the industry standard security protocol transferring information to process your orders.
6.What are the payment methods?
PayPal, Visa, Mastercard, JCB, and Western Union.
7.What's the production time?
Usually it will take 3 working days.
8.What's the shipping time?
Usually 5-7 days.
9.Can i ship my order to other internationl destinations?
Yes, of course.
10.How do i track my order?
When your order is shipped out, We will send you a tracking information to the email address you provided with your order.
11.How does your quality guarantee?
All materails we used are environmentally friendly and high quality. Our factories have passed PVH, BSCI, SEDEX, ISO9001 audits; Please purchase and use our customized products with your confidence ! We are responsible for any quality problems !