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Returns


 

 

 

Thank you for choosing Septrainbow® !
 
We believe that happy and returning customers are essential for our business, and we hope every customer could be 100% satisfied with their order and enjoy a pleasant purchasing experience with us. Septrainbow® is a professional manufacturer of umbrellas; Our advantage is that we can directly control the quality of products and we use the best materials and the most exquisite sewing process to ensure all products are the best.
 
For returns and exchanges on items purchased through Septrainbowshop.com, please send the goods to address as below:
 
Attn: Septrainbow Returns Dept.
Unit 707, NO.466,
XingLinWan Road,
Jimei District, Xiamen 361022,
Fujian, China
Phone: +86-592-6283646
 
Please note:
♦ Any returns or exchanges must be in brand new and can be re-sellable.
 
♦ Regarding personalized customization printing, All printing uses high-quality digital printing; If the artwork design or pictures you submitted are not clear, the final printing quality will not be perfect, In this case we will not accept returns or exchanges.
 
♦ Once receiving the goods, Please check them carefully to see if it has quality problems or being damaged. We will not offer returns or exchanges service if the goods are received more than 10 days.
 
♦ If the product is damaged in shipment, please mail to septrainbowshop@septrainbow.com for replacement instructions.
 
♦ We'll notify you via e-mail of your refund once we've received and processed the returned item.
 
Welcome to septrainbowshop.com again !
 
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